We at iRICH Work & Play India Private Limited believe in 100% customer satisfaction and would like to ensure that our IBO receive the best services from the Company. In a bid to reach out to you for better communication, transparency and with improved services, we dedicate this page exclusively for you to know your rights as ‘A Consumer’ of our products & various services. Please spare a few minutes to understand how best you can be associated with us for the wonderful opportunity of tourism, education & e commerce we offer to the world. Do visit our website www.irichworkandplay.com for more comprehensive information about our company.
• VISITING CONSENT: You have the right to know who is visiting you. Please entertain only those Independent Business Owners (IBO’s) who are willing to schedule a prior appointment to visit you and present their Business ID card issued to them by the Company. No IBO is allowed to visit you without your consent, prior appointment and without presenting their ID card.
• INFORMATION: Receive full information on the Company, Products & Services, Prices, Operational Module and the IBO approaching you. You may do so by requesting the IBO visiting you for full information or by visiting our website: www.irichworkandplay.com
• PRICES of THE PRODUCT: The updated price list is available on our website for download. This contains the MRP prices of our products. Additionally, all our products have MRP labels on them, which indicate the maximum price at which you should purchase them.
• SALE of OUR PRODUCTS: It is important that you understand that we are a Direct Selling Firm and we operate through a network of registered iRICH Independent Business Owner’s. IBO’s are requested to buy the products directly from the company or shopping portal.
• USE of OUR PRODUCTS:
Travel & Tours are having some specific Travel Conditions and certain exclusion period as well. IBO’s are requested to check the Terms & Conditions carefully.
• PROOF of PURCHASE: Always insist on receiving a bill or invoice of any iRICH Work & Play India Private Limited Products that you have purchased from our Independent Business Owners (IBO’s). Do not deal in any transaction if not provided with an appropriate proof of purchase and if the MRP labels of the products have been tampered with.
• ZERO INVESTMENT POLICY: We have no investment requirement to be IBO with the Company at any stage. If you are approached by an iRICH Independent Business Owner’s to sign an application with the company, please note there is no payment you need to make other than the price of the products you purchase. We don’t charge any registration fee you need to pay only against the product or services which you are willingly buying.
• MONETARY TRANSACTION: The Company does not advocate or encourage any kind of monetary transaction which takes place between individuals. Advance payments for any purchases where there is no immediate delivery of product, must be made directly to the Company in its bank account. Company takes full responsibility only for the payments received directly in its bank account and assures the delivery of these products.
• REFUND POLICY: Company has a very liberal Buy Back Policy to offer to its IBO’s as well as its end consumers. If you are not satisfied with our Product, you are free to return them to our iRICH Work & Play India Private Limited Head Office with the Tax Invoice and receive a refund as per the T & C. Please refer to refund policy.
• GRIEVANCE REDRESSAL MECHANISM: We welcome you to report any complaints or grievances related to our Products or Services on our website: www.irichworkandplay.com. Never hesitate to ask any questions, information, or receive any clarity when dealing on our Products or with our registered iRICH Independent Business Owner’s.